Privacy Policy

1. Who We Are

CoreNexFlow | Digital AI Solutions ("CoreNexFlow", "we", "our", or "us") provides artificial intelligence solutions, core banking systems development, and digital transformation consultancy. Our official website is https://corenexflow.com/. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our services.

2. Information We Collect

We may collect the following categories of information:

• Personal Information — your name, email address, phone number, and any message content you submit through our contact forms.
• Usage Data — pages visited, time spent on pages, browser type and version, and device type.
• Technical Data — IP address, operating system, platform, and other diagnostic data.
• Communication Data — if you contact us via email or WhatsApp, we may collect the details you choose to provide.

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide customer support.
• Provide, maintain, and improve our website and services.
• Send you service updates and, with your consent, marketing communications.
• Comply with applicable legal and regulatory obligations.
• Protect against fraud, misuse, and unauthorized access.

4. Legal Basis for Processing

We process personal data on the following legal bases: your consent, the performance of a contract with you, our legitimate business interests, and compliance with legal obligations.

5. Sharing and Third-Party Services

We do not sell your personal information. We may share data with trusted third-party service providers (such as analytics, form processing, and email services) who process it on our behalf under confidentiality obligations. These providers have their own privacy policies. Our contact form is delivered through FormSubmit.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this Policy, unless a longer retention period is required or permitted by law.

8. Your Rights

Depending on your jurisdiction, you may have the right to access, correct, delete, restrict, or object to the processing of your personal data, and to request data portability. To exercise any of these rights, please contact us at info@CoreNexFlow.com.

9. Cookies and Tracking

Our website may use cookies and similar technologies to enhance your browsing experience and analyze site usage. You can control cookies through your browser settings.

10. Children's Privacy

Our services are not directed to children under the age of 13 (or the applicable minimum age in your jurisdiction). We do not knowingly collect personal information from children.

11. International Data Transfers

Your information may be transferred to and processed in countries outside your own. We take reasonable steps to ensure appropriate safeguards are in place for any such transfers.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Your continued use of our website after any changes constitutes acceptance of the updated Policy.

13. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us: